Southern Cross is Australia’s largest railway station is a major transit hub in Melbourne, with 15 million passenger visits per year.
Southern Cross Railway Station was looking to & upgrade their existing locker system to the latest start of the art technology. The existing locker system was outdated, had system failures, and the service and support wasn’t meeting the high demands of this very busy facility.
Once engaged, the team went to work to create a locker solution that catered for:
• 14 locations
• Lightspeed internet connectivity
• Immediate remote support
• Daily financial & utilisation reports
• Custom built cabinets for variable size baggage
Post COVID, stage two deployment is currently underway with proposed future deployments to follow.
Click n Collect supplies to transit locations across the globe such as International Airports, Rails, Bus & Ferry Terminals.
“I can honestly say that this is the first time in all my years of running different businesses that I have come across a company that ups the level of support and makes you feel like a family once you purchase their products.” “The entire team have gone way out of their way numerous times to answer any questions we have had and provide support at any level, be it a call and a basic question on a weekend or working through challenging technical changes on the kiosk’s software. I would absolutely recommend this team and I’m sure this company will grow a lot more thanks to their level of professionalism and care.”
– Ron Modaraei – CEO / Director of Operations Safe Locker US